Terms of Use Shyftlabs

Version 2.0 · Effective 18 September 2026

Table of contents
1. Who we are

This website is operated by Illuminz Solutions Inc., a company incorporated in Canada and operating as ShyftLabs. In these Terms, “ShyftLabs”, “we”, “us” and “our” mean Illuminz Solutions Inc.

Illuminz Solutions Inc. (operating as ShyftLabs)
100 Yonge St, Suite 1501
Toronto, Ontario M5C 2W1
Canada

2. What these Terms cover

These Terms apply to your use of shyftlabs.io and its subdomains (the “Site”). By using the Site you accept them. If you do not accept them, please do not use the Site.

These Terms cover the Site only. They do not give you the right to use any ShyftLabs product or service, and they do not create any client, service, partnership, agency, employment, or other professional relationship between us.

3. If you have an agreement with us

Our products and services are provided under separate written agreements, which may include a master services agreement, engagement letter, statement of work, order form, or a product’s own terms of service. If you have signed or accepted any of those, that agreement governs the services it covers.

Where these Terms and such an agreement conflict, that agreement prevails. Nothing on this Site adds to, varies, or overrides what you have agreed with us in writing.

4. Using the Site

You may view the Site, and download or print its content, for your own information and for legitimate business purposes.

You must not:

  • copy, republish, or redistribute our content for commercial purposes without our written permission;
  • use the Site in a way that breaks any applicable law;
  • attempt to gain unauthorized access to the Site, its servers, or any connected system;
  • introduce malware, or otherwise interfere with the Site’s operation or security;
  • scrape, harvest, or systematically extract data from the Site by automated means without our written permission;
  • use the Site or its content to develop, train, or improve any machine learning or artificial intelligence model without our written permission;
  • misrepresent your identity or your affiliation with any person or organization.

We may suspend or restrict access to the Site, in whole or in part, at any time and without notice.

5. Our content

Everything on the Site, including text, graphics, logos, images, software, and the selection and arrangement of it, is owned by or licensed to ShyftLabs, and is protected by copyright, trademark, and other intellectual property laws.

“ShyftLabs” and our logo are our trademarks. You may not use them without our written permission. Other names and marks on the Site belong to their respective owners.

6. Anything you send us

If you send us information through the Site, including contact form inquiries and job applications, we handle personal information as described in our Privacy Policy.

Please do not send us confidential information through the Site. We cannot guarantee that unsolicited material will be treated as confidential, and no confidentiality obligation applies unless we have expressly agreed to one in writing.

If you send us an unsolicited idea, suggestion, or proposal, you agree we may use it without restriction and without any obligation to you. We work across many clients and products, and we may already be working on something similar or develop it independently. This does not affect any confidentiality obligations we have taken on under a signed agreement with you.

7. Content on the Site is not advice

The Site describes what we do and shares our general views. It is not professional advice, and it is not a substitute for advice that takes your circumstances into account. Do not act on Site content alone. If you need advice on your situation, you may contact us to discuss whether an engagement would be appropriate.

8. Other people’s websites

The Site links to websites we do not control. We provide those links for convenience. We are not responsible for the content, accuracy, or practices of any linked site, and a link is not an endorsement.

9. Availability and accuracy

We work to keep the Site accurate and available, but we do not promise either. Content may become out of date, and the Site may be unavailable at any time, temporarily or permanently, without notice.

The Site is provided “as is” and “as available”. To the fullest extent the law allows, we exclude all warranties, conditions, and representations of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted or error-free operation.

This section applies to the Site only. Any warranties we give for our products and services are set out in the agreements that cover them.

10. Our liability

To the fullest extent the law allows, ShyftLabs is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profit, revenue, business, data, goodwill, or anticipated savings, arising out of or connected with your use of the Site, however caused and on any theory of liability.

Our total aggregate liability arising out of or connected with the Site, including any direct damages, for all claims combined, will not exceed one hundred Canadian dollars (CAD $100).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

This section applies to the Site only. Liability for our products and services is addressed in the agreements that cover them.

11. Your consumer rights

If you use the Site as a consumer, nothing in these Terms limits any right you have under consumer protection law in your country or province of residence that cannot be limited by agreement. Those rights apply in addition to these Terms.

12. Privacy

Our Privacy Policy explains what personal information we collect through the Site and how we handle it. Our Data Processing Agreement sets out the terms that apply when we process personal data on a client’s behalf where that Data Processing Agreement is incorporated into or otherwise made applicable to the relevant agreement.

13. Changes to these Terms

We may update these Terms from time to time. The current version is always on this page, with its version number and effective date at the top. Changes take effect when we publish them, and they apply to your use of the Site from that point. Please check back occasionally.

Changes to these Terms do not change any separate written agreement between us.

14. Governing law

These Terms, and any dispute or claim arising out of or connected with them or with your use of the Site, are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of laws rules.

You and we submit to the exclusive jurisdiction of the courts of the Province of Ontario. If you use the Site as a consumer, this does not remove any right you have to bring proceedings in the courts of your own country or province where the law gives you that right.

15. General

If any part of these Terms is found to be unenforceable, that part is severed and the rest continues to apply.

If we do not enforce a right under these Terms, that is not a waiver of it.

You may not transfer your rights or obligations under these Terms without our prior written consent. We may transfer ours to an affiliate, or in connection with a merger, acquisition, or sale of assets.

These Terms are the entire agreement between you and us in relation to your use of the Site, and replace any earlier terms of use we have published.

16. Contact

Questions about these Terms: legal@shyftlabs.io

Questions about privacy or your personal information: dpo@shyftlabs.io

Illuminz Solutions Inc. (operating as ShyftLabs)
100 Yonge St, Suite 1501
Toronto, Ontario M5C 2W1
Canada